Résidences Québec's residence advisors work in partnership with the health and social services network (hospitals, CLSCs, rehabilitation centres) to address the needs of seniors who need assisted living accommodations within a private residence with care services.
Member of L'ACHQ
Quebec Association of lodging Consultants for Seniors.
To know more, see our code of ethics.
Get easy access to our Toll free services for beneficiaries.
Residence Advisors are paid by the network of private senior's residences accredited by the ministère de la Santé et des Services sociaux du Québec.
Business hours
- Monday9h00-17h00
- Thusday9h00-17h00
- Wednesday9h00-17h00
- Thursday9h00-17h00
- Friday9h00-17h00
- Saturday9h00-17h00
- Sunday9h00-17h00
Monique Gagnon,
Call coordinator
Contact a Residence Advisor near you!
Abitibi-Témiscamingue
Bas-Saint-Laurent
Centre-du-Québec
Charlevoix
Chaudière-Appalaches
Côte-Nord
Estrie
Gaspésie–Îles-de-la-Madeleine
Lanaudière
Laurentides
Laval
Mauricie
Montérégie, South Shore
Montreal
Nord-du-Québec
Ontario
Outaouais
Portneuf
Québec Rive-Nord, Capitale-Nationale
Québec Rive-Sud
Saguenay–Lac-Saint-Jean
What is the mandate of the residence advisor?
- Meet with the senior and his/her family at home or at the hospital in order to assess his/her needs.
- Work alongside professionals in the health and social services network.
- Search for and recommend certified private residences that will meet the senior's needs.
- Inform the senior and his/her family about the cost of available spots.
- Visit selected private residences (CHSLD, semi-autonomous, Alzheimer, etc.)
- Inform the senior and his/her family about the policies relating to leases and the steps to take in case of incapacity (incapacity mandate, power of attorney, lease termination, etc.)
- Inform the senior and his/her family about government financial assistance programs and tax credits, etc
- Follow-up with the senior after having moved in.
- Assess the quality of care and services within the residence
- Refer the senior to another resource if private seniors' housing isn't the best option for their situation.
The Code of Ethics and Conduct for the residence Advisor
Our code of ethics is based on Résidences Québec's values and has the goal of preserving our excellent reputation, an important asset that is founded on our team's exemplarybehaviour toward our senior clientele.
Contact an advisor